Shipping Tips and Guidelines
In the state of Washington
we usually use UPS Ground, and the package usually arrives in one or two days. Small items are
shipped flat, and larger artwork and canvas is tubed.
Please consult the websites below for shipping rates.
Don't be afraid to ship us your original artwork. Artists are understandably concerned about shipping their original artwork for scanning, but with proper packing, care and tracking, there's nothing to be worried about. In today's world we can track a package real time and know exactly where it's at, eliminating some of the stress associated with shipping valuable items.
Original artwork should always be double boxed. In other words, a box within a box, usually with popcorn between them. This way if a box is mishandled or dropped in shipping, the artwork is sufficiently protected. Always mark the outside of the box as fragile.
Framed artwork should have glass removed before shipping. Glass increases the chances of damage, and we need to remove the artwork from behind glass in order to scan it anyway.
Finally, use paper and packing between pieces of artwork. Don't stack originals on top of each other without a sheet of paper or something between each one.
Note: All shipping charges are paid for by the client and include:
- Sending prints
- Returning film, original artwork
- Mailing CDs or DVDs
- Sending proofs
We will return original art in its original packing. If repacking is required we may need to charge you. Shipping is billed at cost + 10%.
We will always use the most economical shipping method possible, taking into consideration the time-frame in which you need to receive your artwork and giclée prints. We use UPS, US Express Mail and Fedex, in that order. If you have a specific shipper you wish to use, we will accommodate your needs.
We strongly recommend packing original art in a packing box that cannot be bent easily. Original artwork should be packed with acid free paper covering the face of the artwork, and if possible it should be wrapped inside plastic inside the box. Make sure the artwork or film is also surrounded by bubble wrap.
Note that prints, especially canvas prints, should not be packed with bubble wrap directly contacting the artwork. Bubble wrap has a chemical in it that interacts with the UV coatings on the canvas and will leave a permanent mark. The same is true of wood furniture with varnish. Instead wrap the artwork in butcher paper and then a layer of foam, or popcorn.
Properly label the package so the shipper is aware of the fragile contents:
Shipping Finished Giclée Canvas
When shipping finished (stretched) giclée canvas, we highly recommend taking care to pack it
with soft packing around the face and sides of the print. We find bubble wrap to do the best job. The problem
is that the giclée canvas prints are delicate. Any pressure on the face will leave a dent, and the
corners and sides ding easily. All that being said, once they are hanging in their final destination
they are quite durable and will last a lifetime. But care should be taken in getting them to their
final resting spot.
- Protect the front from having pressure applied to it.
- protect the corners from being dinged and scratched.
- Be careful of tape! Tape is handy for packing, but stray strips of tape around giclée prints is a hazard.